Shipping policy

Processing Time

All orders are processed within 24 to 48 hours of being placed, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with tracking information.

2. Shipping Rates

Shipping rates are determined based on the weight of your order and its destination. We use UPS and USPS to deliver our products, and rates are automatically calculated during checkout.

3. Delivery Time

Delivery times depend on the shipping method selected at checkout and your location. While we strive to ensure prompt delivery, delays may occur due to factors outside our control, such as weather or carrier-related issues.

4. Shipping Locations

We currently ship to addresses within the United States. If you are outside the U.S. and interested in placing an order, please contact us at shop@coffeemycup.com to discuss potential options.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status and estimated delivery date of your package.

6. Shipping Carriers

We partner with UPS and USPS for reliable delivery. During checkout, you may have the option to choose between different shipping services to best suit your needs.

7. Questions or Issues with Shipping

If you have any questions about shipping or experience issues with your order, please contact our Customer Care team at shop@coffeemycup.com.

Thank you for shopping with Coffee My Cup! We take pride in delivering your sustainably sourced coffee and beverage products quickly and with care.